Effective Date: January 2024

Welcome to Connect2School! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our platform (https://connect2school.net/). We are committed to safeguarding your data in compliance with global privacy regulations.

 

1. Information We Collect

We collect information to provide and improve our services, communicate with users, and comply with our legal obligations.

 

1.1. Personal Information (PI):

This includes data that identifies or relates to an individual, such as:

• Name, email address, phone number
• Student profiles (name, date of birth, class information)
• Parent/guardian contact details
• Teacher profiles and login credentials
• Billing and payment information (e.g., invoices or credit card data)

 

1.2. Non-Personal Information (NPI):

We collect usage data to improve platform performance, including:

• Browser type, operating system, IP address
• Device information and usage statistics
• Cookies or similar tracking technologies (subject to consent)

 

2. Lawful Basis for Data Processing

We collect and process your personal data based on:

• Consent: When users or parents provide consent (e.g., for communications or marketing).
• Contractual necessity: To fulfill service agreements (e.g., managing school and student data).
• Legal obligation: When required by law.
• Legitimate interests: For fraud prevention, analytics, or service improvements.

 

3. How We Use Your Information

We use collected data to:

• Provide, maintain, and improve the platform and services.
• Facilitate communication among schools, teachers, parents, and students.
• Manage payments, subscriptions, and invoicing.
• Send important updates and notifications related to the platform.
• Ensure compliance with applicable laws and enhance security.
• Conduct analytics to optimize user experience and system performance.

 

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Schools and Educational Institutions: To fulfill their management and communication needs.
• Service Providers: For technical support, payment processing, analytics, and hosting.
• Legal Authorities: To comply with legal obligations or defend legal claims.
• Business Transfers: In case of a merger, acquisition, or asset sale, we may transfer data to the relevant party.

 

5. Data Security

We implement industry-standard security measures, including encryption and access control, to protect your data from unauthorized access or breaches. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

6. Your Data Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request corrections to inaccurate data.
• Right to Erasure: Request deletion of personal data (subject to legal requirements).
• Right to Object: Opt-out of certain data processing activities (e.g., marketing).
• Right to Data Portability: Receive personal data in a portable format.
• Right to Withdraw Consent: Withdraw consent where applicable, without affecting prior processing.

If you are a resident of California, you have additional rights under the CCPA, such as the right to opt-out of the sale of personal information (though we do not sell your data).

 

7. Use of Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze website traffic, and personalize content. By using the platform, you consent to the use of cookies, unless you disable them via browser settings.

 

8. Children’s Privacy (COPPA Compliance)

We comply with the Children’s Online Privacy Protection Act (COPPA) and collect student information only through authorized schools or parents. If we learn that we have collected personal data from a child without proper consent, we will delete the data promptly.

 

9. International Data Transfers

If you access our services from outside [insert country], your data may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction. We take steps to ensure adequate protection in line with international standards.

 

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. Any changes will be posted on this page with a revised effective date. If the changes are significant, we will notify you via email or platform notifications.

 

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or your data rights, please contact us:

 

Connect2School Support Team

Website: https://connect2school.net/